C24 Responsible Gaming — Enjoyment with Control
C24 believes gaming should be entertainment, not a burden. Your well-being and your family's welfare are our top priorities. Learn here how to enjoy gaming responsibly.
Our commitment to responsible gaming
Gaming on the c24 platform is meant for entertainment only. We want every user to enjoy within their means and time limits—without sacrificing family, work, or health.
C24 believes a responsible platform’s role is not just to offer games, but also to keep users informed and safe. That’s why we provide several self-control tools you can use anytime.
Gaming should never be seen as a source of income. Don’t try to chase losses by betting more—it can make things worse. Stay calm, plan your play, and know when to stop.
- • Commitment to responsibility
- • Recognizing Risk Signs
- • Time and budget control
- • Self-control features
- • Protection for minors
- • Professional support
Be alert if you notice these signs
Problematic gaming doesn’t suddenly appear — it develops gradually. Consider seeking help if you or someone you know shows these signs:
- Frequently spending beyond your set budget.
- You may feel tempted to bet more to recover losses.
- Unable to stop gaming even when you want to.
- Gaming interferes with family, friends, or work time.
- Borrowing money or dipping into savings to fund gaming.
- Tensions in relationships with family or loved ones over gaming.
- Feeling restless, angry, or depressed when not playing.
- Lying to family members about gaming.
These signs are not a weakness — asking for help is a brave step.
Set your own time and money limits
Decide how much time you will spend gaming before you start. Set phone alarms and stop when they ring. Designate specific times for gaming so it doesn’t interfere with work, family, or sleep.
Set a separate weekly or monthly budget for gaming—only spend what you can afford to lose without affecting your daily life. Stop playing once that budget is used up for the day.
Review your gaming history once a week. Transaction details are available in your c24 account — use these to assess your activity. Take action if you see your amounts increasing.
Keep gaming a fun experience, not a source of stress. Play with the mindset of enjoying the game rather than just trying to win. If you're feeling down or worried about finances, it's better not to play that day.
Use self-control features
C24 offers several features to help users control their gaming. Don’t hesitate to use them — it’s a smart choice.
- Set Deposit Limits: You can set maximum deposit limits per day or week in BDT. If you exceed these limits, the system will automatically stop you.
- Temporary Breaks: If you feel you need a break, you can temporarily suspend your account. During this pause, logging in or placing bets is not allowed.
- Long-term breaks: If you need a longer break, you can request to suspend your account for 30, 60, or 90 days.
- Self-exclusion: If you feel you need to stop gaming completely, contact support to request permanent account closure.
To use these features, email c24 support at [email protected]
Minor Protection — Important Information for Parents
To register on c24, you must be 18 years or older. Identity verification is required during registration and before withdrawals. Underage registration is strictly prohibited.
If children or teenagers live in your home, protect your devices with passwords and keep your c24 account information secure. Use browser parental controls. Talk openly with your children about the risks of online gaming.
If you suspect that any underage individual is using the c24 platform, please report it to support immediately. We prioritize investigating such matters and will take necessary actions.
Log out of the c24 app or browser session on your smartphone. Lock your phone with fingerprint or PIN. Clear browser history before letting kids use the device.
Maintain a healthy life balance
Gaming should be a small part of life, not everything. Spend time with family, go for walks, chat with friends. Step away from gaming to enjoy other hobbies and entertainment.
Following these habits will help keep gaming enjoyable:
- Never sacrifice sleep, meals, or family time for gaming.
- Play games for entertainment only after work or study, not before.
- Manage your mood by watching your wins and losses.
- Take occasional breaks from gaming.
- Discuss your gaming habits openly with loved ones.
Get professional help if needed
If controlling your gaming feels difficult, don’t try to handle it alone—seek professional help. That’s a brave decision.
In Bangladesh, you can reach out to 'Kan Peye Roi' or local mental health professionals. Talking with family, trusted friends, or religious leaders can also help.
C24 support can help you find sources of assistance. Contact us at [email protected]
Remember, c24 wants you to stay healthy and happy. Taking a break from gaming is never shameful.